Why You Can’t Change (Even When You Know What To Do)
The Holistic PsychologistPublished on September 26, 2026
Summary authored by editor@wellifi.com
TLDR Summary
Dr. Nicole LePera discusses the concept of the 'Window of Tolerance' and its impact on emotional regulation. She emphasizes that understanding one's nervous system responses, recognizing patterns, and cultivating a consistent sense of safety can help individuals expand their emotional tolerance and improve their well-being.
Key Points
- Understanding the 'Window of Tolerance' is key to emotional regulation.
- Hyperarousal and hypoarousal are two states outside of the Window of Tolerance.
- Recognizing patterns such as 'borrowed regulation' and 'chronic hypervigilance' can help identify when you're outside your tolerance range.
- Building awareness and creating small, consistent habits can help expand your tolerance.
- Your tolerance range is not fixed and can be developed through experiences of safety.
Understanding Your Window of Tolerance: A Guide to Emotional Regulation
Welcome, everyone! I’m Dr. Nicole LePera, the holistic psychologist. Thank you for tuning in. Today, I want to address a question that I get asked all the time, and it might be something on your mind as well. The question is: Why do I know exactly what I need or want to do differently, but I can’t do it?
You may have read all the books, you can explain your attachment style at a dinner party, and you can even describe the psychology behind it without hesitation. But in the actual moment—whether it's during an argument with your partner, a stressful meeting, or a tough family dinner—you revert back to those old patterns. It’s as if you know what to do, but you can’t access that knowledge when you need it most.
The Window of Tolerance
Today, I want to explain why this happens, and it has very little to do with willpower, discipline, or how much you want to change. Most of the reason we struggle with change relates to something called the Window of Tolerance. Understanding this concept completely transforms how I view my own patterns and how I work with others. Once you grasp it, you stop seeing yourself as someone who fails or regresses, and instead start to realize that much of what you experience is biological. This understanding naturally creates more self-compassion.
Imagine your nervous system as a river with two different banks. When the water flows between these two banks, everything works as it should. You can think clearly, feel your emotions without being overwhelmed, communicate with others, make decisions that align with your values, and maintain your identity even when life gets tough. This is your Window of Tolerance.
Hyperarousal and Hypoarousal
When your Window of Tolerance is wide and well-maintained, you can navigate stress without losing your capacity for logical thinking, perspective, and your healthy adult self. However, when the river overflows on one of the banks, your nervous system can shift into either a hyperaroused state or a hypoaroused state. In hyperarousal, you may feel anxiety, panic, anger, or that urgent feeling to do something—anything—to stop the discomfort. Your thoughts may race, and your body may feel like it’s on fire. Often, you may say things you don’t mean or make decisions you’ll regret later.
On the other hand, if the water recedes below the other bank, your nervous system can go into a hypoaroused state. You may feel numb, detached, or like you’re watching your life through a glass pane, performing tasks mechanically without truly connecting with what you’re doing or what’s happening around you. Sometimes, you may become very quiet or agree to things you don’t want to do or say, or even lose the ability to access your true feelings.
Recognizing Patterns
Both hyperarousal and hypoarousal take you out of your tolerance range. When that happens, the prefrontal cortex, which is responsible for judgment, flexible thinking, empathy, and long-term decision-making, becomes much less active and effective, as your body redirects all its resources toward survival. So, it’s not that you’re consciously making bad choices; it’s that the part of your brain that helps you make thoughtful choices is not fully available in those moments.
Here’s what most people don’t realize: most people are unaware when they’ve gone outside of their tolerance range, and there’s a reason for that. Often, it lies in your childhood. If you grew up in an environment that regularly kept your nervous system outside of that range, that state became your norm. You might not even realize you’re standing in floodwaters if you’ve never experienced dry land. If the water has always reached your chest, it simply becomes your definition of normal.
Building Awareness
This is why much of the work I do isn’t about teaching coping skills first. It’s about helping people build enough awareness to recognize the moment they’re outside of their tolerance range in real time. Because you can’t regulate a nervous system state you’re not even aware you’re in.
Let’s talk about what it looks like to live outside of your tolerance range. For most people, it doesn’t seem as dramatic as they might imagine. Many people think of panic attacks or emotional explosions or even complete shutdowns. However, often, it manifests in subtle patterns that become so familiar that you don’t even recognize them as survival responses.
Here are some common signs I’ve observed:
- Borrowed Regulation: You might feel okay only as long as someone else is okay. Your emotional state may depend entirely on your partner’s mood when they walk in the door or your boss’s tone in work emails.
- Productive Numbing: You might stay busy enough, accomplishing enough, and performing your tasks so efficiently that you never have to slow down long enough to feel what’s truly happening inside you.
- Chronic Hypervigilance: You live as if impending disaster is always around the corner, waiting for the worst, even when your life is objectively fine.
Rebuilding Your Tolerance
If you find yourself in one or more of these patterns, I want to highlight something crucial. Most of us try to fix these things immediately with more insight and more self-discipline. We try to understand the pattern better, journal about it, and promise ourselves we’ll do better next time. But this approach rarely works—not because you’re not trying hard enough, but because the part of your brain responsible for insight becomes less available when your nervous system shifts into survival mode. You can’t use logical thinking to expand your tolerance when you’re already outside its limits. You have to build that capacity gradually through repeated daily experiences of feeling safe.
So, how can we achieve this? There isn’t a one-size-fits-all formula, as what regulates your nervous system may vary completely from what regulates mine. However, there are some principles I’ve found immensely helpful both personally and professionally with clients.
- Start by fostering curiosity about your survival patterns rather than immediately judging yourself for them.
- Create what I call an “Anchor for Regulation”—a small, simple habit your nervous system can rely on every day, regardless of what’s happening around you.
- Practice staying present when you’re triggered, rather than automatically avoiding or pushing yourself beyond your capacity.
- Pay attention to how different people affect your nervous system, identifying those that help you feel calmer and more secure.
Conclusion
Remember, your tolerance range is not fixed. It’s not a part of your personality, nor is it something you either have or don’t have. You can grow or expand your tolerance through repeated experiences of safety, consistency, and support. It can also narrow during periods of chronic stress. So, if you feel like you’re struggling more than usual, it doesn’t necessarily mean you’re getting worse. It may simply mean your nervous system is carrying more than it can comfortably accommodate right now.
Fortunately, each of us can expand our tolerance. You can learn to navigate stress without feeling completely overwhelmed. You can learn to have difficult conversations without shutting down or exploding in anger. You can tackle challenging things that improve your life. It takes practice, but your nervous system is remarkably capable of change.
As a thank you for tuning in, I’d like to give everyone a chance to win a copy of my new book, “Reparenting the Inner Child.” Just type “Inner Child” in the comments below and you’ll automatically enter the giveaway. And as always, I’d love to hear from you. How do you usually know when you’ve gone outside of your tolerance range? What’s one thing that helps your nervous system feel calm, safe, and more balanced? Leave your responses in the comments below. Thank you for watching, and see you next time!